IT Management : Data Center and Run Book Automation
Traditional automation practices use job schedulers to run and monitor batch jobs and scripted tasks to perform essential functions in production environments. However, as requirements for tracking and verification grow along with increasing demand for new functionality, a script and scheduler-based approach produces a complicated mixture of scripts, programs, and utilities that few will understand. The script and scheduler-based approach itself becomes a full-time programming commitment and time consuming management burden. By contrast, Run Book Automation (RBA) takes a workflow-oriented approach to automation; embracing all kinds of systems, platforms, and protocols and treating auditing, tracking, and reporting as core components in its operation.
We offer RBA solutions that encompass the ability to define, build, coordinate, and manage products, processes, and procedures to improve operational IT efficiency. RBA will bridges multiple application, data, and departmental silos through an IT-defined workflow that tightly integrates the people, processes, and technologies involved through documented operational procedures.
Key benefits of implementing RBA include:
- Reduced operational cost with automation of common tasks and processes
- Improved service quality with accelerated incident resolution
- Reduced risk and errors during change execution
- Improved audit compliance through documentation generation and reporting
- Integration with current IT environment to ensure minimal impact on procedures and tools
We can help you automate the tasks and processes in your data center using RBA workflows that help your IT teams execute change with greater speed, quality, and consistency.