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What is Cloud First?

By Melillo Consulting Staff

What we do at Melillo is we help customers figure out whether they want to keep their systems and applications on-premise, move it into the cloud, or run in a hybrid mode [More]

Where to Start with Operational Intelligence

By Tom Palmieri, Director, Operational Intelligence and Service Management, Melillo Consulting

Executives sometimes struggle with where to begin when they are considering business software that detects patterns of behavior, as well as anomalies. They soon realize that merely being able to investigate events is insufficient. They frequently determine that real-time awareness is as vital as historical perspective, and that both are necessary to predict the next “big thing.”

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The Transformative Power of Operational Intelligence

By Tom Palmieri, Director, Operational Intelligence and Service Management, Melillo Consulting

By Tom Palmieri, Director, Operational Intelligence and Service Management, Melillo Consulting Being able to predict the next big trend and real-time business insights is the hallmark of a tech-savvy business: Every business owner wants to be prepared for the “next big thing.” Today, software can analyze data to determine not only who current customers are and what they want, but also how inform businesses how those shoppers want to spend their money. Software can also help detect security breaches as well as help prevent ones in the future. Operational intelligence can help provide those insights, by identifying emerging business patterns and detecting critical anomalies.

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