Help Desk

Transform, Optimize and Accelerate your digital journey 



IT efficiency

Every company needs a resource dedicated to managing day-to-day IT issues for their business to run smoothly. Melillo’s team of certified IT pros has the talent, knowledge, and experience to help your company’s users resolve any IT-related issue—swiftly and efficiently. Offering 24/7 IT support, we’ll monitor your user environment for issues and technical problems and address them as soon as they arise.  Contact Melillo today to learn how we can help you support digital business acceleration with our extensive Help Desk Support services.

To contact our SEV1 PROD Down System 24/7/365 Support-Hotline Call: 1.541.MELILLO (1.541.635.4556)


Support Portal

Please log into your Help Desk Portal and submit a ticket for assistance. A technical support engineer will contact you shortly. Once logged in, you can also track the status of a previously submitted ticket, update contact information or view informative solution briefs and product information in the Knowledgebase.

We are consolidating Melillo Consulting’s and Legacy TD SYNNEX’s Micro Focus Support accounts and upgrading our ticketing platform. 

For ComplySOFT (HLS) customers, please use the same Help Desk Portal link provided below to submit your support requests.
To read more about the Melillo Consulting TD SYNNEX Micro Focus Support acquisition, click here!

Manage your support contracts with SupportTRAX.
Here you can be redirected to Broadcom Technical Support.
For any inquiries concerning Broadcom support contracts, please use the SupportTRAX link or the Help Desk Portal button above.