Designing the Future: Using Big Data in the Enterprise

By Mark Melillo & Thomas Palmieri

Imagine if you could run your business using relevant, real-time data based on customer interactions. Every decision would be backed by information gathered by your business or those you benchmark against, and then carefully examined. That is the promise of Big Data.

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How Melillo Consulting Delivers Managed Services to Customers

By Melillo Consulting Staff

Melillo Consulting provides "Managed Services" to its clients to deliver the technology, services and solutions they require to grow their businesses. In this vignette, Melillo Consulting CEO Mark Melillo discusses how the company helps customers by taking on all the challenges of managing their technology so they can focus on their business. [More]

How Melillo Consulting Delivers White Glove Services to Customers [video]

By Melillo Consulting Staff

Melillo Consulting provides "White Glove" service to its clients to deliver the technology, services and solutions they require to grow their businesses. In this vignette, Melillo Consulting CEO Mark Melillo discusses how the company was able to help a new customer get up and running with a large data center deployment over the Winter holidays. [More]

Meet Melillo at HPE Discover 2018 – June 19-21

By Melillo Consulting Staff

In today’s Idea Economy, new technology, apps and big data are driving digital transformation and reshaping or disrupting every industry. Meet Melillo Consulting at HPE Discover 2018 and learn how your organization can capitalize on these opportunities. You’ll find yourself at the intersection of people, technology and ideas that can help you accelerate what's next for your business. [More]

SMBs and IT Service Management: Perfect Together

By Tom Palmieri, Director of Operational Intelligence and Service Management

Service requests can flood and easily overwhelm an IT department. If IT didn't have to deal with those types of deluges, imagine how innovative it could be.

IT service management is a comprehensive solution that is much more than simply support. ITSM can certainly help handle standard requests — such as password resets — by automating the service, thereby providing an extraordinary level of responsiveness to any business. It can also do so much more to automate the interaction between IT resources and internal and external customers. [More]

See Melillo Consulting at Knowledge 18

By Melillo Consulting Staff

Melillo Consulting is proud to be a part of Knowledge 18, sponsored by our partner ServiceNow. ServiceNow provides a service management platform for all departments that comprise IT, including human resources, facilities and field service. Knowledge 18, in Las Vegas May 7-10, will offer hands-on training, experience with new relevant technologies and keynotes focused on emerging technologies. It’s a great way to learn more about ServiceNow implementations, see what others in your industry are doing, and, of course, come and meet us. [More]